Shipping & Returns
Shipping Policy
At Christabel Warehouse, we ensure all orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Local delivery
Free local delivery is available for orders over $30 anywhere within Calgary. For orders under $30, we charge $5 flat delivery rate.
Deliveries are made from 10 am to 6 pm, Monday thru Saturdays including on holidays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
Canada Wide Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping to the following countries: USA, Mexico and United Kingdom and Ireland.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Return & Exchange Policy
We do accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at Christabelessentials@gmail.com with your order number and a photo of the item’s condition. We will address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at Christabelessentials@gmail.com